PRIVACY POLICY

Privacy policy

Privacy Policy

Last updated: 6 December 2024

At Fiveminutesbeauty, operated by Jora Art Oy, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and Finland's Data Protection Act (Tietosuojalaki, 1050/2018).

1. Who We Are

The data controller responsible for your personal information is:
Jora Art Oy (FI32603746)
82500 Kitee
info@fiveminutesbeauty.com

If you have any questions or concerns about this Privacy Policy, please contact us at the email above.

2. What Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Account Information: Login credentials for your account on our webshop.
  • Payment Information: Payment details (processed securely by third-party providers).
  • Order Details: Products purchased, order history, and delivery preferences.
  • Usage Data: Information on how you use our website (e.g., IP address, browser type, cookies).

3. Why We Collect Your Data

We process your data for the following purposes:

  • To fulfill your orders and deliver our products.
  • To provide customer support and manage your account.
  • To send updates, promotional offers, and newsletters (with your consent).
  • To improve our website, products, and services.
  • To comply with legal obligations.

4. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors for secure transactions.
  • Logistics partners to deliver your orders.
  • Service providers for website analytics and marketing.
  • Authorities, if required by law.

We ensure all third parties comply with GDPR requirements to protect your data.

5. International Transfers

If your data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. For example:

  • Order details are retained for accounting and legal compliance (typically 6 years).
  • Marketing data is retained until you withdraw your consent.

7. Your Rights

As a data subject, you have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data under certain circumstances.
  • Restriction: Request the restriction of processing your data.
  • Objection: Object to the processing of your data for direct marketing.
  • Data Portability: Request to transfer your data to another organization.

To exercise your rights, contact us at [Your Contact Email].

8. Cookies and Tracking

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Appendix 1: GDPR Compliance for EU/EEA Customers

Customers located in the EU/EEA have additional rights under the GDPR, including the right to lodge a complaint with their local data protection authority if they believe their data has been mishandled.

In Finland, the supervisory authority is:
Office of the Data Protection Ombudsman
Website: tietosuoja.fi

Approval of Privacy Policy
The Privacy Policy is accepted as ongoing and was last updated on 6 December 2024.

Klarna and Data Protection
We use Klarna as the payment service provider for our checkout process. This means that we may transfer your personal data, such as contact and order details, to Klarna when the checkout is loaded so Klarna can manage your purchase. The transferred personal data will be processed in accordance with Klarna’s own privacy notice.

For more information, please refer to Klarna’s Privacy Policy: https://www.klarna.com/privacy-policy